Figure 8-1. Project Quality Management Overview

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Project Quality Management

8.1
Quality Planning
.1 Inputs
   .1 Quality policy
   .2 Scope statement
   .3 Product description
   .4 Standars and regulations
   .5 Other process outputs
.2 Tools and Techniques
   .1 Benefit/cost analysis
   .2 Benchmarking
   .3 Flow-charting
   .4 Design of experiments
   .5 Cost of quality
.3 Outputs
   .1 Quality management plan
   .2 Operational definitions
   .3 Checklists
   .4 Inputs to other processes
   .x ooooooooooooooooooooooo
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8.2
Quality Assurance
.1 Inputs
   .1 Quality management plan
   .2 Results of quality control
       measurements
   .3 Operations definitions
.2 Tools and Techniques
   .1 Quality planning tools and
       techniques
   .2 Quality audits
.3 Outputs
   .1 Quality improvement
   .x ooooooooooooooooooooooo
   .x ooooooooooooooooooooooo
   .x ooooooooooooooooooooooo
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   .x ooooooooooooooooooooooo
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8.3
Quality Control
.1 Inputs
   .1 Work results
   .2 Quality management plan
   .3 Operations definitions
   .4 Checklists
.2 Tools and Techniques
   .1 Inspection
   .2 Control charts
   .3 Pareto diagrams
   .4 Statistical sampling
   .5 Flow-charting
   .6 Trend analysis
.3 Outputs
   .1 Quality improvement
   .2 Acceptance decisions
   .3 Rework
   .4 Completed checklists
   .5 Process adjustments
   .x ooooooooooooooooooooooo
   .x ooooooooooooo
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   .x ooooooooooooo
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