This is the tool used in the automation. It could be an off-the-shelf software or it might be developed by the team.

If it will be an off-the-shelf tool, before buy it, it is necessary that the organization make an evaluation of the best tool to be choosen, in a way to buy a tool that attends the organization requirements.

If it will be developed a tool by the organization itself, it is necessary that the tool will be built following a development process, elucidating the requirements, making a good documented programming and testing this tool itself.

Independent of the way choosen, the main idea is that the organization have in mind the goals to have exactly what needs.