Project are often implementend as a means of achieving an organization's strategic plan.
Organizations perform work. Work generally involves either operations or projects,
although the two may overlap. Operations and projects share many characteristic; for example,
they are:
Performed by people.
Constrained by limited resources.
Planned, executed, and controlled.
Operations and projects differ primarily in that operations are ongoing and
repetitive while projects are temporary and unique. A project can thus be defined in
terms of its distinctive characteristics—a project is a temporary endeavor undertaken
to create a unique product or service. Temporary means that every project has a
definite beginning and a definite end. Unique means that the product or service is
different in some distinguishing way from all similar products or services. For many
organizations, projects are a means to respond to those requests that cannot be addressed within
the organization's normal operational limits.
Projects are undertaken at all levels of the organization. They may involve a single
person or many thousands.
Their duration ranges from a few weeks to more than five years.
Projects may involve a single unit of one organization or may
cross organizational boundaries as in joint ventures and partnering.
Projects are critical to the realization of the performing organization's business strategy
because projects are a means by which strategy is implemented.
Examples of projects include:
Developing a new product or service.
Effecting a change in structure, staffing, or style of an organization.
Designing a new transportation vehicle.
Developing or acquiring a new or modified information system.
Constructing a building or facility.
Running a campaign for political office.
Building a water system for a community in a developing country.
Implementing a new business procedure or process.
1.2.1 Temporary
Temporary means that every project has a definite beginning and a definite end. The
end is reached when the project's objectives have been achieved, or when it becomes
clear that the project objectives will not or cannot be met, or the need for the project no
longer exists and the project is terminated. Temporary does not necessarily mean short in
duration; many projects last for several years. In every case, however, the duration of a project
is finite; projects are not ongoing efforts.
In addition, temporary does not generally apply to the product or service created
by the project. Projects may often have intended and unintended social, economic, and
environmental impacts that far outlast the projects themselves.
Most projects are undertaken to create a lasting result. For
example, a project to erect a national monument will create a result expected to last
centuries. A series of project and/or complementary projects in parallel may be required to
achieve a strategic objective.
The objectives of projects and operations are fundamentally different. The objective
of a project is to attain the objective and close the project. The objective of an ongoing
nonprojectized operation is normally to sustain the business.
Projects are fundamentally different because the
project ceases when its declared objectives have been attained, while nonproject
undertakings adopt a new set of objectives and continue to work.
The temporary nature of projects may apply to other aspects of the endeavor as
well:
The opportunity or market window is usually temporary—most projects have
a limited time frame in which to produce their product or service.
The project team, as a team, seldom outlives the project—most projects
are performed by a team created for the sole purpose of performing the project, and the
team is disbanded when the project is complete.
1.2.2 Unique Product, Service or Result
Projects involve doing something which has not been done before and which is,
therefore, unique. A product or service may be unique even if the category to which
it belongs
to is large. For example, many thousands of office buildings have been developed,
but each individual facility is unique—different owner, different design, different
location, different contractors, and so on. The presence of repetitive elements does
not change the fundamental uniqueness of project work. For example:
A project to develop a new commercial airliner may require multiple
prototypes.
A project to bring a new drug to market may require thousands of doses of
the drug to support clinical trials.
A real estate development project may include hundreds of individual
units.
A development project (e.g., water and sanitation) may be implemented in five
geographic areas.
1.2.3 Progressive Elaboration
Progressive elaboration is a characteristic of projects that integrates the concepts of
temporary and unique.
Because the product of each project is unique, the characteristics that distinguish
the product or service must be progressively elaborated. Progressively means
"proceeding in steps; continuing steadily by increments" while elaborated means
"worked out with care and detail; developed thoroughly" [1]. These distinguishing
characteristics will be broadly defined early in the project and will be made more
explicit and detailed as the project team develops a better and more complete
understanding of the product.
Progressive elaboration of product characteristics must be carefully coordinated
with proper project scope definition, particularly if the project is performed under
contract. When properly defined, the scope of the project—the work to be done—should remain
constant even as the product characteristics are progressively elaborated. The relationship
between product scope and project scope is discussed
further in the introduction to Chapter 5.
The following two examples illustrate progressive elaboration in two different
application areas.
Example 1. Development of a chemical processing plant begins with process
engineering to
define the characteristics of the process. These characteristics are used to design the
major processing units. This information becomes the basis for engineering design
which defines both the detail plant layout and the mechanical characteristics of the
process units and ancillary facilities. All of these result in design drawings which
are elaborated to produce fabrication drawings (construction isometrics). During
construction, interpretations and adaptations are made as needed and subject to
proper approval. This further elaboration of the characteristics is captured by as
built drawings. During test and turnover, further elaboration of the characteristics
is often made in the form of final operating adjustments.
Example 2. The product of an economic development project may initially
be defined as "Improve the quality of life of the lowest income residents of community X".
As the project proceeds, the product may be described more specifically as, for example:
"Provide acess to food and water to 500 low income residents in community X".
The next round of progressive elaboration might focus exclusively on
increasing agriculture production and marketing with provision of water deemed to be secondary
priority to be initiated once the agriculture component is well under way.